Privacy Policy

This policy applies when you visit or use ADEIZA DIGITAL LTD websites, customer accounts, courses, digital products, marketplace services, China sourcing support, business registration support or customer service channels.

ADEIZA DIGITAL LTD is responsible for the personal information it determines how and why to process. This policy should be read with any service-specific notice shown when information is collected.

Depending on the service, we may collect identity and contact details, account credentials, delivery details, order and payment references, course activity, sourcing requests, business registration information and documents, support communications, device information, security logs and consent preferences.

Payment card details should be entered only into the secure interface of an approved payment provider. ADEIZA does not need your complete card number or security code through chat, email or ordinary support forms.

We use personal information to create and secure accounts; provide purchases, courses and downloads; fulfil marketplace orders; manage sourcing and registration requests; verify payments; communicate service updates; prevent fraud; keep legally required records; improve reliability; and respond to enquiries.

Processing is based, as applicable, on performing a contract, taking requested pre-contract steps, complying with legal duties, legitimate business interests that do not override your rights, protecting vital interests, or your consent. You may withdraw consent for future processing where consent is the applicable basis.

We may share only the information reasonably necessary with payment processors, hosting and security providers, delivery and logistics partners, professional advisers, registration or sourcing partners, and public authorities where required by law.

Service providers must use information for the agreed purpose and protect it appropriately. We do not sell personal information. If a service involves a third party, that party may also provide its own privacy notice.

Some technology, sourcing, logistics or professional service providers may process information outside Nigeria. Where a cross-border transfer occurs, ADEIZA will assess the recipient, purpose and destination and use an appropriate safeguard or another lawful transfer basis required by applicable Nigerian data-protection law.

We retain information only for as long as reasonably needed for the service, account security, dispute handling, fraud prevention, financial or regulatory records, and other lawful business purposes. Retention periods vary by record type and applicable obligations.

We use administrative, technical and organisational safeguards intended to reduce unauthorised access, alteration, disclosure or loss. No online system can guarantee absolute security. Please use a strong unique password and report suspicious account activity promptly.

Subject to applicable law, you may ask for access to or correction of your personal information, object to or restrict certain processing, request deletion where retention is no longer lawful, request portability where applicable, withdraw consent, or complain about how information is handled.

Requests may require identity verification and may be limited where another person's rights, legal privilege, fraud prevention or a legal retention duty applies. You may also raise a complaint with the Nigeria Data Protection Commission.

Essential technologies may be used to keep sessions secure, remember necessary preferences and operate the website. Analytics or marketing technologies should be used only in line with applicable notice and consent requirements. Browser controls can restrict cookies, but essential functions may then be unavailable.

We may update this policy when services, providers or legal requirements change. The current version and last-updated date will be published on this page. Material changes may also be communicated through the website or account channels.

For a privacy request or question, use the ADEIZA contact page and clearly mark the message Privacy Request. Do not send passwords, complete payment-card details or unnecessary identity documents through an ordinary enquiry.